Integrating interaction with the council into citizens’ online lives.
The ability for users’ activity streams, their actions and participation, to be visible on their own social networks is critical in increasing citizen engagement. At service should be provided that links with the single-sign-on and profile service and allows all Local Authority websites to publish (with user’s permission of course) activity to their Facebook, Twitter and other social media statuses.
This service must provide the users with the ability to approve each status update or set persistent permissions and so it will require user interfaces as well as APIs.
The Connected City 