Content creation and management tools

Making the content creation and management process simple. 

Content creation tools must be provided that suit the many different ways that content is produced, whether that is via a web browser-based editor, a mobile device or an export process from existing content production tools.

In addition, it is essential that content can be managed using tools that provide appropriate and useful interfaces and present management information in ways that are easy to consume.  Such tools will include: dashboards for content update queues, content usage information at the point of management (rather than hidden within an analytics tool), workflow integration and categorisation and linking suggestion facilities.

Increase efficiency

 

Improved connectedness, awareness and quality of communication will reduce unnecessary contact and enable community-driven efficiency initiatives.

Much of the path outlined in this strategy is intended to lead Local Authorities towards better forms of communication, collaboration, relevance and visibility. This provides at least two opportunities for gaining efficiency: firstly because improved knowledge, communication and personalisation should result in more efficient contact between council and citizen; and secondly because citizens are empowered and encouraged to work with the Authority and each other to solve old problems in new ways.