The vision is to create a Connected Community. this will be achieved by joining the Local Authority to the citizens, and enabling the citizens to connect with each other. The aim is to join information, facilities and resources together to make them greater than the sum of their parts.
The key issues for a Local Authority are providing cost effective joined up communication that engages citizens. This cannot be seen as just shifting as many people as possible into using the web channel as their are still many people who are not connected. There are also those who are restricted in their internet usage at the one place they are regularly connected, work.
The Connected City 