Tools and advice for local groups and communities to form and interact online should be provided. They should be easy to use and provide a low barrier to entry for new entities. This would open up new opportunities for involvement with community groups. Even where these groups are already interacting online via systems such as Facebook or twitter, the activity should be encouraged and made visible via the Local Authority’s sites. There should be no attempts to standardise or control these platforms but templates and aggregation services could be provided.
The Connected City 