Leaders within Local Authorities must create the time to learn and think.
With so much change happening, it is important that Local Authority leaders create the time to learn, think about and discuss the implications of the changes, and of the opportunities offered by technology. Unless they do this, there is increased risk of opportunities not being grasped and decisions being made with only superficial understanding of the implications. This is especially true of decisions which enable certain things, but that prevent the development of others. Creating this time can be very hard to do in management cultures in which ‘being seen to be doing something’ is more important than strategic oversight.
The Connected City 